Return eligibility, return period, item condition requirements, exclusions, and exchange availability depend on the product and will be communicated by Shiv Guru Sweets. Contact us promptly after delivery at support@shiv-guru-sweets.localyt.com with your order number and supporting photographs where relevant.
Approved refunds are submitted to the original payment method. Banks and payment providers may require 5 to 10 business days after processing. Cash-on-delivery refunds may require verified bank or UPI details.
Orders that have not entered fulfilment may be eligible for cancellation. Customised, perishable, hygiene-sensitive, used, or final-sale products may be excluded where stated on the product page and permitted by law.